Retail Pro Prism features a highly customizable POS interface built on a web-based architecture. Unlike traditional software, Prism runs in standard web browsers (such as Chrome or Safari) on desktop PCs, iPads, and iPhones. This flexibility allows your team to provide fast retail billing anywhere in the store—from a fixed terminal to the sales floor—improving the customer experience by reducing wait times.

The Prism UI is designed for deep personalization without requiring complex coding. Through the UI Manager, a Retail Consultant can help you:

• Change Brand Assets: Easily update the UI with your company logo and custom background images.
• Tailor Layouts: Configure "Zones" to show or hide specific buttons, such as specific tenders, lookup fields, or transaction options.
• Adjust Menus: Customize the Transaction and Item menus to ensure only the most relevant tools are visible to your cashiers, reducing clutter and errors.

Efficiency is at the heart of our Integrated Retail checkout solutions. Several features work together to ensure fast retail billing:

• Advanced Item Lookup: Cashiers can find items instantly using ALUs, UPCs, descriptions, or even partial wildcards.
• Quick Customer Creation: Add new customers "on the fly" directly from a transaction in progress without needing to put the sale on hold.
• Automated Promotions: The system can be configured to apply complex promotions automatically as soon as the criteria are met, removing manual calculation steps for the cashier.
• Consolidated Scanning: By default, scanning the same item multiple times automatically consolidates it into a single line item with an updated quantity.

Yes. Prism empowers cashiers by allowing a single transaction to include a mixture of sale, return, and order items. This means a customer can buy a new pair of shoes while returning a shirt and placing a special order for a different size all in one seamless workflow.

Prism supports virtually any payment method to ensure a smooth checkout. This includes standard tenders like cash, checks, and credit/debit cards, as well as:

• Central Gift Cards and Store Credit: Real-time validation across all stores prevents fraud and "double-dipping".
• Custom Tenders: You can define up to 10 unique custom tenders to accommodate modern alternative payment apps or local billing requirements.

Prism includes visual and technical safeguards to support your staff:

• Merchandise & Customer Images: Displaying item images at the POS allows cashiers to visually verify they are scanning the correct product. Customer images provide an extra layer of security for high-value transactions or store credit redemptions.
• Integrated EFT: By integrating with payment processors like Adyen or Global Payments, Prism automatically sends the "Amount Due" to the card terminal, eliminating manual entry errors.

If you need assistance with layout design or workflow optimization, our team is here to help. Please reach out to your Retail Consultant for expert Retail Pro Prism POS support tailored to your specific business needs.